Last updated: October 2026
These Terms and Conditions govern your use of the Tafftidy website at www.tafftidy.co.uk and any cleaning services provided by Tafftidy. By using this website or engaging our services, you agree to these terms.
1. About Tafftidy
Tafftidy is a cleaning services company operating in Cardiff and the surrounding areas. You can contact us at info@tafftidy.co.uk or on 07865 112554.
2. Use of This Website
You may use this website for lawful purposes only. You must not use it in any way that is unlawful, harmful, or that infringes the rights of others. We reserve the right to restrict access to the website at any time.
3. Enquiries and Service Agreements
Submitting an enquiry through this website does not constitute a confirmed booking. A service arrangement is only confirmed once both parties have agreed on the scope, price, and timing of the cleaning service. We will confirm arrangements with you directly.
4. Service Scope
The tasks included in any cleaning service depend on what is agreed between Tafftidy and the customer before the service takes place. We aim to complete the agreed tasks to a professional standard, but the final outcome may vary depending on the condition of the property and other factors discussed in advance.
5. Pricing and Payment
Prices are agreed on a per-service basis and depend on factors including the type of cleaning, property size, and tasks required. Payment terms will be communicated when a service is confirmed. We reserve the right to amend prices with appropriate notice.
6. Cancellation
If you need to cancel or reschedule a confirmed cleaning service, please contact us as soon as possible. Cancellation terms will be discussed and agreed when your service is confirmed.
7. Insurance and DBS Checks
Tafftidy's promotional material references full insurance and DBS-checked status. Customers are encouraged to confirm the relevant details directly with us before arranging a service. Nothing in these terms constitutes a warranty as to the outcome of any cleaning service.
8. Liability
We take reasonable care when carrying out cleaning services. However, we shall not be liable for any loss or damage that arises from circumstances beyond our reasonable control or that is not directly caused by our negligence. Any concerns regarding the outcome of a cleaning service should be raised with us promptly.
9. Intellectual Property
All content on this website, including text, graphics, and the Tafftidy brand identity, is the property of Tafftidy and may not be reproduced without our prior written permission.
10. External Links
This website may contain links to third-party websites. We are not responsible for the content or practices of those websites.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of this website after any changes constitutes your acceptance of the revised terms.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
- Email: info@tafftidy.co.uk
- Phone: 07865 112554